Janitorial Services

Janitorial Services: Is Your Organization the Cleanest it Can Be?

It is almost universally recognized that cleanliness is of the utmost importance. Businesses and organizations across the spectrum use janitorial cleaning services to ensure their properties and workspaces are free of filth and look their best. Indeed, the US cleaning industry is only growing, with a 12% increase in employment expected by 2022. Professionals and managers in every field understand the need for a clean and presentable work environment. But there’s much more to it than sweeping, mopping, and trash removal. Why is cleanliness so vital?

A Clean Business is a Successful Business

The importance of a healthy and clean work environment may seem obvious, but it is really a complex issue. Has your organization given considerable thought to how your work environment is cleaned?

Even a seemingly spotless workplace can still have hidden dirt, dust, and germs. This is unsafe and unhealthy and can have a disastrous impact on the entirety of your business. A unsanitary work environment affects your employees, your customers….even your bottom line. However, a truly clean office offers countless positive outcomes. First and foremost, an immaculate appearance creates a better image for your business or organization. It demonstrates professionalism and attention to detail: suggesting to customers that you’re a business that offers real value and doesn’t cut corners. Even further, a clean workplace directly correlates to work improvement. When dust, dirt, and germs are cleared away, your employees get sick far less often. Individuals with allergies find they have fewer allergens to contend with. And a pristine, fresh environment boosts mood. Together, these consequences result in higher productivity; your business not only gets more done, but does it better.

Get the "Dirt" on Dust, Germs, and More

How do you know when something is truly clean? It’s hard to judge with the naked eye, but tiny particles of dirt, dust, and bacteria can easily remain on surfaces throughout your residential, commercial, or industrial property. Germs are everywhere. Unfortunately, viruses that cause the common cold, flu, and other ailments are passed easily through person-to-person contact. When working closely with colleagues in a work environment, it’s far too easy to come in contact with a contaminated surface. Doorknobs, elevator buttons, kitchen appliances, phones, keyboards, shared office materials: all of these are typical “hot spots” for germs to thrive and spread. In fact, a study completed by researchers at the University of Arizona discovered that elevator buttons contain more bacteria than public toilet seats. These buttons and other surfaces around your work environment can carry dangerous bacteria such as E. coli, Staphylococcus aureus and methicillin-resistant Staphylococcus aureus (MRSA). Prevention is one of the simplest ways to keep your workplace healthy. Staff members should wash their hands regularly with soap and water for at least 20 seconds. Consider stocking your office environment with easily accessible hand sanitizer as well. But for thorough removal of germs, your organization will want to invest in top quality professional cleaning services.

Like germs, dust particles are extremely prevalent. The dust that settles on office surfaces, furnishings, carpets, and even artificial plants might seem like a harmless and unavoidable problem, but do you know what dust consists of? In most work environments, dust is a mixture of everything in the atmosphere, including human skin cells, fibers, pollen, dirt, pieces of insects, and more. Even office printers can create and disperse dust in a workplace. More industrial businesses will have added air pollutants and molecules, resulting in additional hazards that require specialized cleaning processes. Some of these particles are generated indoors, but many, like pollen, are brought in from outside. Together, this multitude of particles comprises what we know as dust, and can detrimentally affect an organization’s air quality. For employees with respiratory conditions, autoimmune disorders, or environmental allergies, indoor air pollutants can even cause serious health problems.

Dust and other contaminants are quickly spread throughout an office, particularly through the air ducts of an HVAC system. Utilizing the services of a skilled janitorial company will be paramount in seeking out and removing workplace dust and pollutants. An experienced cleaning provider will ensure a regular high and low dusting schedule is implemented, as well as offer comprehensive cleaning of your HVAC system, where unseen contaminants collect. With this approach, the right janitorial service can promote clean and breathable air for your employees and customers.

Are You Satisfied With Your Current Cleaning Process?

Cleaning might seem like a straightforward process than nearly anyone could manage. But simply walk into any business that has been professionally cleaned by an outstanding janitorial company, and you’ll immediately discover the truth: there’s a difference between “surface” clean and truly clean.

Settling for Standard Quality

The office cleaning business is competitive, but an alarming number of janitorial companies fail to offer the one thing businesses really need: excellence.

What do most companies get when hiring a typical professional cleaner?

 Missed areas
Leftover, invisible dirt
Inconsistency in cleaning procedures
Substandard products and chemicals
Excessive, harmful chemicals which are not environmentally friendly
Unfamiliar janitors and cleaners
Inconvenient, haphazard cleaning times
Windows and surfaces with smudges and smears

Many companies offering professional janitorial services lack the necessary systems and standards that true cleanliness requires. These providers "clean" your work environment, but are simply moving dirt around. They use conventional methods and equipment such as feather dusters, brooms and terrycloth towels, which have been shown to be less effective. These approaches scatter and disperse dust and dirt, failing to properly remove it. Instead, they send these particles airborne, further spreading them to other surfaces. As a result, your work environment never appears 100% spotless, and seems to need even more frequent servicing. This additional, yet ineffective cleaning results in extra, unnecessary expense for your business.

Thinking Of Cleaning for Yourself?

In an effort to save money, many organizations consider halting professional janitorial services and turning to in-house cleaning to keep the office tidy. Unfortunately, this approach usually backfires, yielding negative consequences and resulting in unexpected additional costs.

DIY office cleaning seems like an excellent plan, in theory. Hiring a new employee to complete the workplace janitorial service or asking all staff members to participate in cleaning procedures could be seen as a way to cut costs or even build cooperation.
What goes wrong?

When you ask your current employees to pitch in with cleaning tasks, many will be immediately averse to this suggestion. They may expect additional compensation for these extra duties. If you do pay for their time, your business certainly won’t end up saving money. Yet, if you don’t offer additional pay, your employees are likely to give a half-hearted effort, perhaps even growing resentful of these tasks, which will soon become “chores.” Not only that, but your employees are unlikely to be trained professional cleaners. This means standards of cleanliness will be severely lacking and will vary greatly throughout your staff. Your employees may even use improper techniques or incorrect chemicals, which could be dangerous or negatively affect their health.

Adding a new member to your team for the sole purpose of cleaning services can also seem at first glance like an ideal solution. However, when you break down the costs, it is almost certain that their hourly rate, combined with taxes, insurance, and supplies will end up a higher overall expense. This individual may also require specialized training, particularly if your work environment has any particular hazards or concerns. In both these instances, it seems it really is easier and more cost-effective to contract your cleaning needs to a professional janitorial company.

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It's Clear: Your Business Needs the Best

With dirt, dust, and contaminants in abundance, and many cleaning providers performing at less-than-ideal standards, the need is clear: your business or organization needs a first class commercial cleaning service. ServiceMaster Clean is an industry leader, with more than 50 years of excellence in the cleaning business. We do things differently, approaching cleaning from a systematic strategy that ensures your facility is cleaned efficiently and consistently from top to bottom. ServiceMaster Clean has a commitment to integrity, incomparable service, and thorough work, employing the advanced and specialized products and methods we’ve been perfecting for several decades. And, most importantly, we think there’s a difference between clean and ServiceMaster Clean. Read on to learn more!

System Cleaning: A Better Approach

As mentioned above, hiring your typical cleaning company yields substandard results including missed areas, dispersed dirt, and more. Do you know exactly how your current cleaner attends to your workplace? How is each office, hallway, break room, and restroom being cleaned? Are they using the appropriate, designated products in the right (safe) amounts? How harmful and caustic are the chemicals they’re using? Are fresh pieces of equipment used in each area, designated for a specific purpose? Or are the same towels used both to clean the restroom and to wipe office desks? In what order are different parts of your workspace cleaned? It is vital that you are aware of these aspects of the cleaning process, yet they are so often overlooked.


ServiceMaster Clean believes in transparency when it comes to what we do. That’s why it’s no secret that we utilize a System Cleaning approach, a systematic method which involves a consistent routine and cleaning service as well as scheduled procedures. When working with customers, we invite you to ask any and all questions about our cleaning process.

What is System Cleaning?

As mentioned above, hiring your typical cleaning company yields substandard results including missed areas, dispersed dirt, and more. Do you know exactly how your current cleaner attends to your workplace? How is each office, hallway, break room, and restroom being cleaned? Are they using the appropriate, designated products in the right (safe) amounts? How harmful and caustic are the chemicals they’re using? Are fresh pieces of equipment used in each area, designated for a specific purpose? Or are the same towels used both to clean the restroom and to wipe office desks? In what order are different parts of your workspace cleaned? It is vital that you are aware of these aspects of the cleaning process, yet they are so often overlooked.

ServiceMaster Clean believes in transparency when it comes to what we do. That’s why it’s no secret that we utilize a System Cleaning approach, a systematic method which involves a consistent routine and cleaning service as well as scheduled procedures. When working with customers, we invite you to ask any and all questions about our cleaning process.

Selecting the Right Janitorial Service Provider

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Selecting the Right Janitorial Service Provider

It’s clear that systematic cleaning is an approach that gets the job done right. But what else should you look for in a professional cleaner? We believe there are a few key ingredients to choosing the best janitorial services provider.

A Commitment to Honesty

Any business you partner with needs to be one you can trust. Why should your cleaning services be any different? Look for a professional cleaner who has built a steady reputation for dependability and integrity. One that always does what’s right and is an involved part of your local community. Being an established business with years of service is a must, but there’s no substitute for quality and honesty. Ask for reviews from other organizations in your area to see which cleaning companies have delivered for them consistently.

Expertise and Transparency
A Dedication to Safety and Security
Comprehensive Insurance
Consistency and Value

What Sets ServiceMaster Clean Apart

You can use the criteria above when investigating professional janitorial and office cleaning services. As for ServiceMaster Clean, we know we surpass expectations in each and every one of these areas.
Our System Clean approach ensures consistency and value. We’re also fully transparent when it comes to our services and methods so you understand how your cleaning dollars are being put to work. Got questions? Just ask! We even keep job logs for each customer, so you can easily reference communication between your business and our team.
ServiceMaster Clean strives for safety and security in everything we do. Our hiring process involves a comprehensive screening process to ensure our employees are only the most trustworthy and qualified professionals. On the job, we have supervisors who monitor and inspect our work quality regularly, ensuring we bring you that consistent excellence we’re known for.
Insured? We’re fully covered, protecting you from unexpected or unfair costs. We also carry an extensive workers compensation policy, so you can rest assured our employees are in good hands.
Experienced team? Our cleaning staff are among the best in the industry, with the knowledge and expertise necessary to do top notch work that doesn’t miss a thing. ServiceMaster Clean employees friendly people who can meet your janitorial needs promptly and reliably.

What Else Makes Us Stand Out From the Competition?

Attention to detail
Thorough, deep cleans
Specialized procedures
50+ years in business
Advanced processes and equipment

When serving commercial properties, ServiceMaster Clean employs our patented Capture and Removal Cleaning® system. This method is proven to remove 55% more dirt particles present in your workspace than conventional approaches. With Capture and Removal Cleaning®, we leave you and your staff with a safer, healthier working environment and drastically-improved indoor air quality.

As part of this cleaning service, ServiceMaster Clean uses microfiber cloths, backpack vacuums, specialty vacuums, and dust wands. Combining these powerful products, advanced technologies, and a high-productivity approach, we are able to yield one of the most efficient and effective cleaning processes available today.

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Does You Cleaning Company Use Microfiber?

A surprising number of janitorial service providers use common cloth towels and wipes in their work. These are shown to remove only 33% of surface bacteria and only serve to spread dust around. At ServiceMaster Clean, we use microfiber, which can eradicate 99% of surface bacteria and capture debris more easily. Microfiber is a blend typically combining polyester with polyamide or nylon. These tiny fibers are separated into millions of finer strands that are each no thicker than 1/16th of a human hair. Microfiber cloths are very soft and gentle, allowing their use on a variety of surfaces including walls, mirrors, windows, and more. The multitude of tiny fibers in the material generates a large, dimensional surface area which attracts dirt and debris and holds it tightly. Not only are microfiber cloths physically more effective, but they require less water and fewer chemicals. This makes them more affordable to use and generates a smaller impact on our environment.

Inspect What You Expect: How We Work

inspect

There is one practice that, when implemented, can make the difference between an average janitorial company and an outstanding one. That practice is inspection.

Many office cleaning services do fair quality work and offer friendly, dependable service, but they fall short in performing regular, thorough inspections. Why is this important? It helps the janitorial company be sure that everything is being done according to the planned systems and schedules. The theme for this practice is to “inspect what you expect”.

When we meet with a new customer at ServiceMaster Clean, we seek to understand their unique needs and their expectations. We ask a lot of questions and delve into the details. After coming to a solid understanding of those expectations, we develop a comprehensive plan that meets (if not exceeds) them. As part of our routine cleaning service, we incorporate a regular inspection schedule and use a dedicated inspection form. This helps employees know what standards we adhere to and allows supervisors to point out ways to do better work. We are able to look over all areas of the cleaning schedule and ensure each cleaning process is being carried out to precision. Customers often report that their previous or current cleaning company started out providing superior service, but that this declined over time. At ServiceMaster Clean, we utilize continual inspections so that this very thing does not occur. In addition, customer complaints are always addressed immediately so that a swift and effective resolution may be found.

Inspect What You Expect: How We Work

There is one practice that, when implemented, can make the difference between an average janitorial company and an outstanding one. That practice is inspection.

Many office cleaning services do fair quality work and offer friendly, dependable service, but they fall short in performing regular, thorough inspections. Why is this important? It helps the janitorial company be sure that everything is being done according to the planned systems and schedules. The theme for this practice is to “inspect what you expect”.

When we meet with a new customer at ServiceMaster Clean, we seek to understand their unique needs and their expectations. We ask a lot of questions and delve into the details. After coming to a solid understanding of those expectations, we develop a comprehensive plan that meets (if not exceeds) them. As part of our routine cleaning service, we incorporate a regular inspection schedule and use a dedicated inspection form. This helps employees know what standards we adhere to and allows supervisors to point out ways to do better work. We are able to look over all areas of the cleaning schedule and ensure each cleaning process is being carried out to precision. Customers often report that their previous or current cleaning company started out providing superior service, but that this declined over time. At ServiceMaster Clean, we utilize continual inspections so that this very thing does not occur. In addition, customer complaints are always addressed immediately so that a swift and effective resolution may be found.

ServiceMaster Clean Services

What We Can Do For Your Business

Green Cleaning

In every situation, we aim to minimize the amount of chemicals we use. We employ safe, environmentally-friendly products whenever possible. We are more than happy to adjust our approach to meet your specific needs. Green businesses can depend on us to follow through on recycling processes, eliminate chemical usage, or employ only eco-friendly products.

Office Cleaning
Post-Construction Clean Up
Cleaning Laminate Floors
Commercial Carpet Cleaning
Health Care Cleaning

Property Managers & Developers

In the past 6 months ServiceMaster has partnered with several property managers, property developers. These companies are building multi-unit buildings, single family dwellings & condos, all over the Columbus, Oh area. These projects are started and developed quickly and need their vendor partners to keep up with the pace while devilering quality service. We have been able to work with these developers and come up with effiecent processes to get their units cleaned up and ready to turn over quickly. So we are developing a specialty in post construction clean up for multi-unit buildings and condos.

Partner With Us on your next project!

Contact Us to schedule a time to review your upcoming project.

Central Ohio Service Areas

Connect With Us

ServiceMaster Janitorial By Faith
3770 B U.S 42
Delaware, Ohio 43015

740-833-6455

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